Sahra Event
Elegant table setting

terms of service

Effective Date: June 30th 2025

Welcome to Sahra! These Terms of Service ("Terms") explain the rules that govern your access to and use of Sahra's AI-powered event planning platform, website, and related services ("Services"). By using our Services, you agree to be bound by these Terms.

1. Who We Are

Sahra Events FZ-LLC ("Sahra", "we", "us", or "our") is an event planning company that uses AI agents to help individuals and businesses plan and manage exceptional events across the UAE.

2. Eligibility

You must be at least 18 years old and capable of entering into a binding contract under UAE law to use our Services.

3. Our Services

Sahra connects you with vetted venues, vendors, and suppliers to plan your event. While we strive to recommend trusted partners, we do not guarantee any vendor's performance, availability, or pricing.

4. User Responsibilities

When using Sahra, you agree to:

  • • Provide accurate, current, and complete information.
  • • Communicate respectfully with our AI agents, team members, vendors, and partners.
  • • Comply with all applicable UAE laws and regulations.

You are solely responsible for any content you submit or share through our Services.

5. Bookings & Payments

a) Vendor Agreements

When you book a vendor or venue through Sahra, you enter into a direct contract with that vendor. Sahra is not a party to vendor agreements and is not responsible for any vendor services.

b) Payments

Payments for vendor services may be facilitated through our platform or directly with the vendor, depending on your arrangement. You agree to pay all fees, deposits, and charges as outlined in your booking.

c) Changes & Cancellations

Cancellation policies vary by vendor. Please review each vendor's terms carefully before booking.

6. Prohibited Activities

You agree not to:

  • • Use our Services for any unlawful or fraudulent purpose.
  • • Interfere with the operation of our platform or attempt to access systems or data without authorization.
  • • Impersonate another person or misrepresent your affiliation with Sahra or its partners.

7. Intellectual Property

All content on the Sahra platform, including text, graphics, AI workflows, logos, and trademarks, is owned by or licensed to Sahra. You may not copy, modify, distribute, or create derivative works without our prior written consent.

8. Disclaimers

  • • Our Services are provided on an "as-is" basis.
  • • Sahra does not guarantee the availability, quality, or fitness for purpose of any vendor, venue, or service.
  • • We are not liable for any direct, indirect, incidental, or consequential damages arising out of your use of our Services or vendor services.

9. Limitation of Liability

To the maximum extent permitted by UAE law, Sahra's total liability for any claim related to these Terms or our Services will not exceed AED 1,000.

10. Indemnification

You agree to indemnify and hold harmless Sahra and its directors, employees, and agents from any claims, losses, or damages resulting from your misuse of the Services, violation of these Terms, or infringement of any rights of a third party.

11. Privacy

Your use of Sahra is also governed by our Privacy Policy which explains how we collect, use, and protect your data.

12. Termination

We may suspend or terminate your access to our Services at any time if you violate these Terms or misuse our platform.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of the United Arab Emirates. Any disputes will be resolved exclusively in the courts of your Emirate.

14. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted on our website with the new effective date. By continuing to use Sahra after changes are posted, you accept the updated Terms.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Sahra Events FZ-LLC

Email: support@sahra-events.com

Address: Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates.

Last Updated: June 30th 2025