Sahra Event
Elegant table setting

privacy policy

Effective Date: June 30th 2025

At Sahra, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our AI-powered event planning platform, services, website, and mobile applications (collectively, the "Services").

Please read this Policy carefully. By using Sahra, you agree to the terms described here.

1. Who We Are

Sahra Events FZ-LLC ("Sahra", "we", "us", or "our") is an events planning company that uses AI agents to help individuals and businesses plan and manage memorable events across the UAE.

2. Information We Collect

We may collect the following types of information when you use our Services:

a) Information You Provide

  • Account Information: Your name, email address, phone number, company name, and event preferences.
  • Event Details: Guest lists, budgets, venues, vendor preferences, and other information you provide to help us plan your event.
  • Communications: Your interactions with our AI agents and support teams, including chat logs and emails.

b) Information We Collect Automatically

  • Usage Data: We collect information about how you use our Services, including device information, IP address, browser type, and activity logs.
  • Cookies & Tracking: We use cookies and similar technologies to enhance your experience and gather analytics data.

3. How We Use Your Information

We use your information to:

  • • Provide, customize, and improve our Services.
  • • Connect you with appropriate vendors, venues, and suppliers.
  • • Communicate with you about your event planning needs.
  • • Send you administrative messages and marketing communications (where permitted).
  • • Enhance our AI agents' accuracy and performance.
  • • Comply with legal obligations under UAE law.

4. How We Share Your Information

We may share your information with:

  • Trusted Vendors and Partners: To secure quotes, bookings, and services related to your event.
  • Service Providers: Companies that help us operate our platform, such as cloud hosting, analytics, or customer support.
  • Professional Advisors and Regulators: When required by UAE laws or to protect our legal rights.
  • Business Transfers: If Sahra undergoes a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell your personal information.

5. International Transfers

Sahra is based in the UAE, but some service providers may process your data in other countries. Where this occurs, we ensure appropriate safeguards are in place.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this Policy, or as required by applicable UAE laws.

7. Your Rights

Subject to UAE data protection regulations, you may have rights to:

  • • Access or request a copy of your personal data.
  • • Correct inaccurate or incomplete information.
  • • Object to certain processing activities.
  • • Request deletion of your data (where feasible).

You may exercise these rights by contacting us at Support@sahra-events.com

8. Security

We use reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, or misuse. However, no system is 100% secure.

9. Children"s Privacy

Our Services are not intended for individuals under 18 years old. We do not knowingly collect personal data from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated version and changing the "Effective Date" above.

11. Compliance with Google's Limited Use Restrictions

We would like to assure our users and Google that our application strictly adheres to the Limited Use restrictions as outlined by Google. We do not use any user data obtained through Workspace APIs for training our AI/ML models, and no user data is sent to AI models for processing or training purposes.

Additionally, we employ a form-less alternative method for form filling, which ensures that no personal or sensitive user data is accessed or processed in any way. We are committed to maintaining the privacy and security of user data in strict compliance with applicable policies.

By using our application, users can be confident that their data is used only in accordance with Google's policies.

12. Google API Data Use and Compliance

Our use and transfer of data received from Google APIs adhere to Google's Limited Use Requirements. We only use this data to provide, improve, and secure features within our application, and do not share it with third parties for unrelated purposes.

Workspace APIs Compliance: Google Workspace API Limited Use Policy

Photos API Compliance: Google Photos API Limited Use Policy

13. Contact Us

If you have any questions or requests regarding this Privacy Policy or your information, please contact us at:

Sahra Events FZ-LLC

Email: support@sahra-events.com

Address: Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates.

Last Updated: June 30th 2025